The Position

WorqHat is looking for a Customer Support Intern who will drive retention and growth among our most valuable customers by understanding their needs and requirements and helping them succeed. The potential candidate will be responsible for assisting all the WorqHat Customers to leverage the platform.

Responsibilities

  • Onboarding our valued customers with a full demo
  • Build and maintain strong, long-lasting customer relationships
  • Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
  • Identify business opportunities with customers to improve retention
  • Be a trusted partner for the customer on use-case and product functionality
  • Collaborate closely with team members
  • Assist with high severity requests or issue escalations as needed

Requirements

  • Are available for the work from home internship for a duration of 3 months
  • Experience with G suite, particularly Sheets and Slides, is preferred.
  • Facilitate onboarding webinars and group calls with WorqHat's customers via Zoom/Meet.
  • Experience in delivering customer-focused solutions based on customer needs and Ability to create structure in ambiguous situations.
  • Excellent verbal and written communications skills with a driven, self-motivated, enthusiastic and with a bias for action.

Benefits

When you join our team, you'll be playing a vital role in creating a no-code workspace that empowers organizations of all sizes to build and deploy software quickly and easily. By joining our team, you'll be helping to democratize the power of software and make it accessible to people everywhere. You'll be working on a live project that is making a real impact in the world, and you'll gain valuable experience with cutting-edge technology. We offer flexible working hours, so you can choose when and where you work, and we provide an internship certificate and letter of recommendation based on your performance during the internship. Plus, our office is amazing and our team is passionate, supportive, and dedicated to achieving our mission of creating a billion new software developers by 2030.


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